For Business

Account management

Manage your account and uninstall or deactivate the Buy with Prime app for Shopify

In account management, you can choose the following options:

Manage your account for Buy with Prime

To manage your account for Buy with Prime, follow these steps:

  1. Open the Shopify admin.
  2. On the side menu, choose Apps, and then Buy with Prime

There are four options that you can choose to manage your account for Buy with Prime:

  • Offering Buy with Prime for a number of products: To manage products that offer Buy with Prime, go to Map your products.
  • View Buy with Prime orders: Go to Manage orders.
  • Manage account in Buy with Prime merchant console: Go to the merchant console for Buy with Prime.
  • Get support for Buy with Prime: Go to Merchant Support.

Uninstall Buy with Prime app for Shopify

Before uninstalling the Buy with Prime app for Shopify, you need to select a location to inherit your Buy with Prime inventory. If you don’t want to move your Buy with Prime inventory to your existing location(s), you can create a temporary location and select that location to inherit Buy with Prime inventory.

To uninstall the Buy with Prime app for Shopify, follow these steps:

  1. Open your Shopify admin.
  2. Create a temporary location to inherit your Buy with Prime inventory.
  3. Go to the Shopify App Store.
  4. Search for Buy with Prime.
  5. Choose Buy with Prime app for Shopify, and then Delete App.
  6. Choose the temporary location to inherit your Buy with Prime inventory. For more information, go to Uninstall an app that has inventory stored at an app location.
  7. Choose Uninstall App.
  8. Once you confirm your app is uninstalled, delete your temporary location.

Deactivate Buy with Prime for Shopify

When setup is completed using the Buy with Prime app for Shopify you need to deactivate the old Buy with Prime widget to avoid showing two Buy with Prime buttons on your site.

To deactivate the Buy with Prime widget on your site, follow these steps:

  1. Go to Buy with Prime Merchant Console and sign in.
  2. Go to Settings.
  3. Choose Amazon Services.
  4. On the Buy with Prime field, choose Prime Settings.
  5. Choose the action menu, and then Deactivate Prime.
    Screenshot of the location of the Deactivate Prime option in merchant console.
Looking for something else?