Fee reporting

In merchant console, you can view fees at an order level, search for specific orders, and export data as a CSV file to use for business reports and financial analysis. To access the fees report in merchant console:

1. Sign in to the merchant console.
2. On the side menu, choose Analytics, and then Fees.
3. By default, the report displays the past 30 days of data for all Buy with Prime orders based on order creation date.
4. Choose a column header to sort and filter your Buy with Prime orders. By default, report data is sorted by order date in descending order.
5. Choose View options to specify items on each page and show or hide specific columns on the chart.
6. Use the page options on the bottom to choose the number of rows displayed and navigate pages.
7. To download a CSV file, click the export icon.

For more information, go to Fees report.

You can download a comprehensive view of your Buy with Prime order information from merchant console. The Buy with Prime orders report can help reconcile data from Seller Central at an order level. This report includes:

• Tax details at a transaction level
• Customer information (name, shipping address, and email address)
• Product information (product title and SKU)

To download your Buy with Prime orders report:

1. Open the merchant console.
2. Choose Orders, then the download button.
3. Select the date range for the export, then choose Request File.

After the order information is ready, you receive an email with a link for the download. The CSV file is automatically downloaded to your web browser’s default download location, if no other location is chosen. Note: The CSV file is only accessible from the emailed link for five days.

Depending on the file size, it can take between a few seconds and as long as four hours to create the orders CSV file, and send the email notification.

In Seller Central, you can download the following reports to see Buy with Prime order and fee information, as well as help with reconciliation:

• Fulfillment settlement report
• Payment processing settlement report

The Fulfillment settlement report is available in Seller Central. This report includes a comprehensive view of fulfillment fees, storage fees, and Prime service fees.

To download an Excel report of the fees for your Buy with Prime orders:

1. Sign in to Seller Central.
2. On the top menu, select the Fulfillment portal.
3. On the side menu, choose Payments, and then Payments.
4. In the Payments dashboard, go to the All Statements page.
5. Choose the date range of the orders, and then select Search.
6. Choose Download and match all the fees based on the Order ID. All fees are subject to applicable taxes.

To identify Buy with Prime order transactions, click the Order Id field in the report. Buy with Prime orders start with 322-XXXX-XXXXXX and match Order IDs reported in your Buy with Prime orders export.

Each fee is reported in separate line items. The type of fee can be identified using the amount-description field.

Payment processing fees are charged when a customer purchases an item and the payment is deposited into your Amazon Pay account. Amazon Pay processes disbursements daily. It takes between 3 and 5 business days for the payment to be completed and appear in your bank account. A reserve might be applied according to Amazon Pay’s reserve policy.

The Payment processing settlement report is available in Seller Central and includes Amazon Pay net transaction amounts and fees.

To download an Excel report of the fees for your Buy with Prime orders:

1. Sign in to Seller Central using your Amazon Pay account information.
2. On the top menu, select the Amazon Pay portal.
3. On the menu, choose Reports, and then Payments.
4. In the Payments dashboard, go to the All Statements page.
5. Choose the date range of the order, and then select Search.
6. Choose Download and match all the fees based on the Order ID. All fees are subject to applicable taxes.

To identify Buy with Prime order transactions, use the SellerOrderId field in the report. Buy with Prime orders start with 322-XXXX-XXXXXX and match Order IDs reported in your Buy with Prime orders export.

Each fee is reported in separate line items. The type of fee can be identified using the amount-description field.